Cancellations Policy

 Payments

Packages must be paid in full prior to scheduling of sessions.

Cancellations and Rescheduling

To cancel or reschedule an appointment, please call 07540 893023. When a client schedules a session with us, a block of time is reserved specifically for that client. Time is valuable for both us and our clients. Therefore, 24-hour notice is required to cancel or reschedule a session. Should a 24-hour cancellation or rescheduling notice not be given, that session will be deducted from the client’s package of purchased sessions. As a courtesy to our clients and because we realise emergencies do occur, clients may cancel or reschedule a session up to 2 times per year outside the 24-hour cancellation and rescheduling policy by giving us a minimum 6-hour notice. If a client chooses to use this option and gives at least a 6-hour notice, that session will not be deducted from the client’s package of purchased sessions. However less than 6 hours notice without contact will result in deduction of session

Refunds

Sorry, there are no refunds for Personal Training purchases.

Policies are subject to change at the discretion of MIbootcamp. Any policy change will be posted at www.mibootcamp.co.uk